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Appointments

stethescope_on_calendarAppointments can be made by telephone by calling 01709 724738 for Broom Lane, 01709 551157 for Kimberworth Park,from 8.30am. We operate an appointment system for all surgeries.

Our aim is to offer an appointment with a Primary Care professional within 24 hours and a GP within 48 hours.

You can pre-book appointments, sometimes up to six weeks in advance. Although there is a limited number of pre-bookable appointments, this should enable you to make an appointment with the doctor of your choice or at a time to suit you. Further appointments are released weekly, which gives added flexibility to the system.

Other appointments are released daily; same-day appointments should be requested when a condition or illness needs a health professional’s input that day. We will endeavour to give you an appointment with the practitioner of your choice. If we are unable to achieve this we will explain why.

Do not waste your appointment - telephone to cancel. It is important that if for any reason you cannot keep your appointment you contact the surgery so that your place can be given to someone else who may be in great need. Patients who persistently fail to cancel appointments may run the risk of being removed from the Practice list. The telephone number to ring and cancel your appointment is 01709 724738 for Broom Lane, 01709 551157 for Kimberworth Park (this feature is available 24hrs a day and a messaging facility is available outside normal surgery hours).

Emergency Appointments

A doctor is always available, but should only be called if the problem cannot wait until the next surgery. Contact the surgery on 01709 724738 or 01709 551157 and give your details and as much information as possible about your present condition to the receptionist who will then contact the doctor on your behalf.

Preference Of Practitioner

Patients are registered with the Practice, not an individual GP. For administrative reasons your medical card will be issued in the name of one of the doctors; however, you can at any time express a preference for a particular doctor, for either all of your medical needs or on a case-by-case basis. This preference will be recorded in your medical notes and we will do our best to respect your choice. However, not all the doctors in the Practice provide all services and specific doctors may not be immediately available

 
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