On-Line Services

Online Services

Rotherham Health App 

This Health app can be accessed from the link below;-

https://play.google.com/store/apps/details?id=com.patientpack.rotherhamhealthapp&hl=en_GB

To access a short video on how to download and information about the app please follow;

https://youtu.be/RdV0ZRUKd6M

Patient information‘It’s your choice’

If you wish to, you can now use the internet to book appointments with a GP, request repeat prescriptions for any medications you take regularly and look at your medical record online. You can also still use the telephone or call in to the surgery for any of these services as well. It’s your choice.

(1)Records Access on Line

Being able to see your record online might help you to manage your medical conditions. It also means that you can even access it from anywhere in the world should you require medical treatment on holiday. If you decide not to join or wish to withdraw, this is your choice and practice staff will continue to treat you in the same way as before. This decision will not affect the quality of your care.

You will be given login details, so you will need to think of a password which is unique to you. This will ensure that only you are able to access your record – unless you choose to share your details with a family member or carer.

(2) Patients wishing to register for On-line Appointment booking or Repeat Prescription ordering

If you wish to register for repeat prescription ordering or on-line appointment booking, then our reception can issue the application form to you and you should complete the applicable sections.

You can register for all of these services or just those you wish to use ‘It’s your choice’

Using Patient Online Responsibly

It will be your responsibility to keep your login details and password safe and secure. If you know or suspect that your record has been accessed by someone that you have not agreed should see it, then you should change your password immediately.

If you can’t do this for some reason, we recommend that you contact the practice so that they can remove online access until you are able to reset your password.

If you print out any information from your record, it is also your responsibility to keep this secure. If you are at all worried about keeping printed copies safe, we recommend that you do not make copies at all.

The practice has the right to remove online access to services for anyone that doesn’t use them responsibly

Next Steps

If you wish to register for On-line Repeat prescription service, or for On-line Appointment booking, or for On-line access to your Record, please ask the reception for an application form

More information

For more information about keeping your healthcare records safe and secure, you will find a helpful leaflet produced by the NHS in conjunction with the British Computer Society:

Keeping your online health and social care records safe and secure http://www.nhs.uk/NHSEngland/thenhs/records/healthrecords/Documents/PatientGuidanceBooklet.pdf

Before you apply for online access to your record, there are some other things to consider.